Genesys, is a company that sells customer experience and call center technology to mid-sized and large businesses. It sells both cloud-based and on-premises software.

Our Cicero Insight product, powered by Cicero Discovery sensors, provides intelligence across the enterprise by collecting activity data and isolating process issues to highlight areas for improvement in business processes, compliance, training and application utilization.

USM Business Systems Inc. is a quickly developing worldwide System Integrator, Software and Product Development, IT Outsourcing and Technology assistance supplier headquartered in Chantilly, VA with off-shore delivery centers in India.

Interactive Intelligence, Inc. is a software company providing unified business communications solutions for call centers, enterprise IP telephony, and business process automation.