Anchor Systems Corp.
Anchor Systems is a premier services firm specializing in assisting clients optimize their investments in contact center operations and in providing treatment for veterans by clinical psychologists.
Solutions We Provide
ASC Provides Professional Call Center Services Covering The Entire Spectrum Of Call Contact Center Operations. This Includes:
- Staffing Services – Subject Matter Experts and Agents (CSRs)
- IVR / ACD Scripting
- Intelligent Call routing and CTI
- Workforce Management, Forecasting and Operations
- Recording and retrieval of Voice and Data
- QA Monitoring, Calibration
- Chat, email, social media
- VoIP Integration of Voice/Data
- Inbound / Outbound Voice and Data
- Document Conversion: Paper-To-Digital
- Web Integration